Store Policy

Refund Policy:

  • No Refunds: All sales are final with no exceptions.

Return Policy:

  • No Returns or Exchanges: Customers are encouraged to reach out via email with any questions before placing an order.

Shipping Policy:

  • Order Processing: All orders are processed, verified, and shipped within 3-5 business days (excluding weekends, holidays, or sale periods). Payment authorization and verification can add 1-2 additional days.
  • Customer Responsibility: Royal B Boutique is not responsible for:
    • Delays caused by lost, stolen, unclaimed packages, or incorrect shipping addresses.
    • Packages marked as "Delivered" but not received by the customer.
    • Customers must contact the United States Postal Service directly in such cases.
  • Pre-Orders: These may take 1-4 weeks for processing and shipping.
  • Tracking: Once an order is shipped, customers will receive an email with tracking information. Shipping costs are displayed at checkout.

Disclaimer:

Customers must ensure the accuracy of their shipping information to avoid delays.

For further inquiries or assistance, customers are encouraged to email royalbcustomerservice@gmail.com.