Store Policy
Refund Policy:
- No Refunds: All sales are final with no exceptions.
Return Policy:
- No Returns or Exchanges: Customers are encouraged to reach out via email with any questions before placing an order.
Shipping Policy:
- Order Processing: All orders are processed, verified, and shipped within 3-5 business days (excluding weekends, holidays, or sale periods). Payment authorization and verification can add 1-2 additional days.
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Customer Responsibility: Royal B Boutique is not responsible for:
- Delays caused by lost, stolen, unclaimed packages, or incorrect shipping addresses.
- Packages marked as "Delivered" but not received by the customer.
- Customers must contact the United States Postal Service directly in such cases.
- Pre-Orders: These may take 1-4 weeks for processing and shipping.
- Tracking: Once an order is shipped, customers will receive an email with tracking information. Shipping costs are displayed at checkout.
Disclaimer:
Customers must ensure the accuracy of their shipping information to avoid delays.
For further inquiries or assistance, customers are encouraged to email royalbcustomerservice@gmail.com.